Tracy Smith
345 Rockaway Drive
Mount Royal, NJ 08061
(713) 555-9330
tsmith@gmail.com
QUALIFICATIONS
• Able to collaborate within a team or work independently.
• Building rapport with people of diverse backgrounds.
• Organization and prioritization of my daily work duties.
• Proficient in Microsoft Suite and SPSS software
EDUCATIONAL BACKGROUND
Ramapo College Mahwah, NJ
Bachelor of Arts in Psychology May 2008
CERTIFICATIONS
Crisis Intervention Training (CPR and First Aid)
WORK EXPERIENCE
Program Supervisor, June 2014 -Present,
Center for Family Services, Cape May Courthouse, New Jersey
• Supervises staff, students, and volunteers
• Coordinates the activities, employee schedule, and meetings
• Provides individual counseling sessions
Supervisor, April 2011 - June 2014
Carters, Mays Landing, New Jersey
• Trained employees on the POS system.
• Delegated daily assignments to staff members under my supervision.
• Provided assistance and guidance to customers throughout their shopping experience.
• Processed register transactions to ensure client satisfaction and a balanced till.
Program Associate, February 2008 – March 2011,
Bancroft Neurohealth, Cherry Hill, New Jersey
• Documented behavioral data of persons served.
• Taught job skills to individuals with disabilities.
• Implemented goals for the transition into society.
• Conducted health and safety checks for the entire program.
• Organized and managed financials for the program.
Office Assistant, May 2007 – May 2008,
Ramapo College, Mahwah, New Jersey
• Provided assistance to the dean of students, dean of student life and the director of student housing.
• Answered phones and provided quality service to parents and children concerning housing.
• Conducted inventory of dorm/housing keys and keycards.
• Filed confidential documents.
Human Resource Specialist (Internship), Community Services for Children, Allentown, PA, August 2006 - May 2008
• Screened applications for employment and updated job descriptions.
• Prepared forms for open enrollment/helped with benefits
• Formed policies and procedures
• Updated company databases
Lab Assistant, January 2005 – May 2008,
Ramapo College, Mahwah, New Jersey
• Assisted Professors with their lab setups (tissue cultures, microscopes, dissecting trays and kits).
• Straightened up and performed needed tasks in the biology prep area.
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